These Terms of Service (“Terms”) are a legal agreement between you and Kaelvira, governing your access to and use of our Philippine website, browsing our handbag products, placing orders and using our customer services. Please read these terms carefully before using our website. When you access the website or complete a purchase, you agree to be bound by these Terms together with our Privacy Policy, Shipping Policy and Return & Refund Policy.
Account & Website Use
You may browse our product catalog without creating an account. When placing an order, you guarantee that all information you submit including your name, shipping address and contact details is true, accurate and complete. You agree not to use our website for any illegal, unauthorized purpose. You may not attempt to hack, disrupt, copy our website content, product images, brand logo, product descriptions without our written permission. All product photos, designs, text and Kaelvira logo on this site are intellectual property owned by Kaelvira.
Product & Pricing
All handbag product photos displayed on our website are for illustration reference. Slight differences in texture, color and dimension may exist between the actual product and screen images. We make efforts to describe product material and size accurately. Product prices shown on the website are in the currency displayed at checkout, subject to change without prior notice. We reserve the right to correct pricing errors. If an obvious incorrect price is shown for a product, we have the right to cancel the order before shipment even after you complete payment.
Order Acceptance
After you submit payment, your order receipt email does not equal order confirmation. We reserve the right to verify orders, reject or cancel orders under circumstances including suspected fraudulent payment, out-of-stock inventory, incorrect product pricing, or inability to deliver to your location. If we cancel your order, we will issue a full refund to your original payment account.
Payment Terms
You agree to pay the full amount for your ordered items plus applicable shipping fees when checking out. All payment transactions are processed by trusted third-party payment providers. Kaelvira does not store your full payment card credentials. You are responsible to ensure your payment method is valid and authorized for the transaction.
Intellectual Property
All content on this website including handbag images, brand logo Kaelvira, product text, graphic design is protected by intellectual property laws. You are not allowed to copy, reproduce, distribute, modify, or commercially use any of our website assets without our explicit written permission.
Limitation of Liability
Kaelvira shall not be liable for indirect, incidental, consequential damages arising from your use of our website or products, to the maximum extent permitted by Philippine applicable law. Our total liability related to any order shall not exceed the total amount you paid for that order. We do not warrant that our website will run uninterrupted or completely error-free at all times.
Dispute Resolution
Any dispute arising out of or related to your use of this website and your purchase from Kaelvira shall first be resolved through friendly negotiation via our official email well@kaelvira.com. If negotiation cannot settle the dispute, disputes shall be resolved under the applicable laws of the Philippines.
Modification of Terms
We reserve the right to update or revise these Terms of Service at any time. Updated terms will be posted on this page. Your continued use of our website after updates means you accept the revised terms.
Termination
We reserve the right to restrict or terminate your access to our website if you violate these Terms of Service.
Severability
If any clause within these Terms is found invalid or unenforceable by applicable law, the remaining clauses will remain fully valid and enforceable.